Privacy Policy
Last Updated: August 22, 2026
This Privacy Policy explains how Sharkia ("we", "us", or "our") collects, uses, stores, and protects information when you use the Sharkia mobile application (the "App").
By registering for or using Sharkia, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
When you use Sharkia, we may collect information that you voluntarily provide to us, as well as information generated through your use of the App.
Personal Information
Depending on how you use Sharkia, we may collect information such as:
- Full name
- Phone number
- Email address
- Date of birth
- Gender
- Profile information
- Location or address information
- Other information you choose to provide during registration or while using the App
Some information may be required to create and maintain your account.
Device and Usage Information
We may also automatically collect certain technical information when you use Sharkia, including:
- Device type and model
- Operating system and version
- App version
- Unique device identifiers
- IP address
- Language and general region
- Login and access information
- Information about how you interact with the App
- Crash reports, diagnostics, and performance information
This information may be collected through our own systems or through third-party analytics and technical service providers.
2. How We Use Your Information
We may use the information we collect for legitimate business and operational purposes, including to:
- Create and manage your Sharkia account
- Verify your identity and account information
- Provide, maintain, and improve the App and its services
- Communicate with you regarding your account or the services
- Send notifications, alerts, and service-related communications
- Respond to customer support requests
- Personalize your experience within the App
- Understand how users interact with our services
- Analyze usage and improve our products and services
- Detect, prevent, and investigate fraud, abuse, security incidents, or unauthorized activity
- Maintain the security and integrity of the App
- Comply with applicable laws and legal obligations
- Protect our rights, property, users, and business
- Carry out other purposes that are reasonably related to providing and improving our services
Where permitted by applicable law, we may also use information for business, marketing, promotional, research, and analytical purposes.
3. How We Share Your Information
We do not sell your personal information as part of our ordinary operation of the App.
However, we may share information where reasonably necessary with:
- Service providers that help us operate the App
- Hosting, cloud storage, analytics, communication, and technical service providers
- Customer support providers
- Payment or transaction providers, where applicable
- Professional advisers, auditors, or legal representatives
- Government authorities or law enforcement when required by law or legal process
- Other parties when necessary to protect our rights, users, property, or the security of the App
We may also disclose information in connection with a merger, acquisition, restructuring, sale of assets, investment, or other corporate transaction involving Sharkia.
4. Information You Provide to Us
You are responsible for ensuring that the information you provide to Sharkia is accurate and up to date.
You should not provide personal information belonging to another person unless you have the appropriate authorization to do so.
5. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain your account, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.
When information is no longer required, we may delete, anonymize, or otherwise securely dispose of it in accordance with our policies and applicable law.
6. Data Security
We take reasonable technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
7. Third-Party Services
Sharkia may use third-party services for hosting, analytics, authentication, notifications, crash reporting, payments, communications, or other technical and operational purposes.
These third parties may process information on our behalf and may have their own privacy policies governing their handling of information.
8. Communications
We may contact you using the phone number, email address, or other contact information associated with your account for purposes such as:
- Account verification
- Security notifications
- Service updates
- Customer support
- Important changes to the App or our policies
- Other communications related to your use of Sharkia
Where permitted by applicable law, we may also send promotional or marketing communications. You may have the ability to opt out of certain promotional communications.
9. Cookies and Similar Technologies
Sharkia and its service providers may use cookies, software development kits (SDKs), device identifiers, pixels, logs, or similar technologies to operate the App, remember preferences, understand usage, improve performance, and provide analytics.
The technologies used may vary depending on the services and features available in Sharkia.
10. Location Information
If Sharkia provides location-based features and you grant the App permission to access your location, we may collect and use location information to provide those features.
You can generally manage location permissions through your device settings.
11. Children's Privacy
Sharkia is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.
12. Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
Some requests may be subject to applicable legal requirements or limitations.
To exercise applicable rights, you may contact us using the information provided below.
13. Account Deletion
You may request deletion of your Sharkia account and associated personal information by contacting us or through any account deletion functionality provided within the App.
Certain information may be retained where required or permitted by law, or where reasonably necessary for legitimate business purposes such as fraud prevention, security, dispute resolution, or compliance with legal obligations.
14. International Data Transfers
Your information may be stored or processed in countries other than the country in which you live. These countries may have different data protection laws.
Where required by applicable law, we will take appropriate measures when transferring personal information across borders.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Sharkia, our services, applicable laws, or our data practices.
When we make changes, we may update the "Last Updated" date above and, where appropriate, notify you through the App or other available communication channels.
Your continued use of Sharkia after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
By using Sharkia, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, and processed as described above.